Privacy and Cookie Policy | Expression Insurance

Privacy Policy

Expression Insurance Personal Data and Privacy Policy

We insure businesses. We hold as little personal data as is practical. We carefully consider and look after any personal data that we do hold.

What personal data do we use?

The most common piece of personal data that we use are email addresses. We only use business email addresses, such as [email protected] or [email protected], the personal element here is the contact name. We only use email addresses that don't directly relate to a business, such as [email protected] if we have explicit consent to do so, for example from a customer.

We also use cookies (when consent is given) to record information about the PC or phone that is being used to visit our website. This will be personal information if the PC or phone is owned personally and not by a business.

Why do we use this data?

We use emails to contact customers and potential customers. We contact customers to provide our service. We contact potential customers in order to introduce them to our company, we do this under the ‘Legitimate Interest’ provision of GDPR as we believe that our service could bring benefits (cost, cover and service) to the businesses we contact and that these potential benefits outweigh the inconvenience of reading the email.

We use the information collected by cookies to personalise web journeys, for example to take a potential customer to a previous quote. We also use this information to build statistics that measure how effective we are, for example how many times does a customer visit our site before they buy cover.

Who do we share the data with?

We only share data with companies that we work with in order to provide our service. These are Berkshire Hathaway International Insurance Ltd (for more information visit http://bhiil.com/wp-content/uploads/2020/08/Berkshire-Hathaway-International-Insurance-Limited-Privacy-Notice.pdf) and Outlier Technology Limited (who help us collect data).

How long will we keep the data for?

We will keep customers' data for as long as they are customers. We will keep the data of businesses that we believe may benefit from working with us, this will be refreshed and reviewed for relevance on a regular basis.

Questions or complaints?

If you have any questions, or would like to complain about our use of data, policy please call us on 01273 071 689 or email [email protected]

This is the Cookie Policy for Expression, accessible from https://www.expressioninsurance.co.uk/

What are cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies.We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies, please read "What Are Cookies".

How we use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.

The Cookies we set

Account related cookies

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

We use cookies when you are logged in so that we can remember this. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

Site preferences cookies

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.

More Information

Hopefully that has clarified things for you. We recommend you leave cookies enabled but if you need more information then please contact us at [email protected]